Site Reliability Engineer (CORE/SRE)

Key Responsibilities

• Primarily responsible for day to day support of Ecommerce Platform Application. 
• Perform monitoring using available tools and media 
• Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the monitoring framework 
• Actively involved in Clients’ Onboarding activities and manage Clients’ relationship after they cut live to Production 
• Trouble shoot incidents, providing enough in-dept details which would assist developers to quickly zoom into codes to identify any bugs 
• Manage incidents following internal incident management process and procedures till they are resolved 
• Ensure incidents are logged and root cause analysis updated and concerned parties are advised 
• Involved in Problem Management 
• Ensure timely email responses and stake holders updates 
• Participate in depth QA/Testing of the application at the end of a Sprint 
• Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios for exhaustive testing against new applications or new functionalities 
• Code Test Cases using Selenium, Cucumber, Scripts, Python and Postman 

Desired Skill Set and Attributes

• Degree in Computer Science / Info Technology  
• Candidates with no prior experience are welcome 
• Ability to code in Java, Python and Unix/Bash is a must 
• Ability to code in Selenium would be an advantage 
• Some knowledge on AWS platform/tools would be an advantage 
• Some knowledge on FX, Payment and E-Commerce business knowledge would be an advantage 
• Equipped with analytical and problem-solving skills 
• Able to learn new functionalities and new systems quickly and present testing permutations for Test Cases and Test Scenarios 
• Essential but not a must to have knowledge of FIX Protocol 
• Results-driven and customer-oriented 
• Prior experience in managing clients from China and Japan will be advantageous   
• Proficient in spoken and written Simplified Chinese 
• Ability to speak/write Japanese will be advantageous 
• Team player, resourceful, independent and a good communicator 

What We Offer

M-DAQ offers competitive remuneration including employee stock options and employee benefits. In 2019, M-DAQ was recognised as the Best Tech Company To Work For.