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Senior Associate, Site Reliability Engineering

Location
Singapore
Department
SRE
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Overview
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About Us

At M-DAQ Global, we’re building a World without Currency Borders™.

As a pioneering fintech group specialising in foreign exchange (FX) and payment solutions, we power seamless cross-border transactions for businesses around the world. Headquartered in Singapore, ASEAN remains a key focus of our growth strategy as we continue expanding our presence across regional and international markets. Through our proprietary technology and single API integration, we deliver FX clarity, payment certainty, and global payment mobility that help enterprises and SMEs navigate cross-border trade with confidence.

Today, M-DAQ has a strong presence across Singapore, Indonesia, Malaysia, China, Hong Kong, Japan, the United Kingdom, and beyond. More than 300 employees across our regional offices support businesses in over 45 markets globally, facilitating multi-billion-dollar cross-border transactions annually.

We provide a comprehensive suite of FX, collections, and payment solutions, enhanced by AI-driven onboarding, compliance, and advanced risk management capabilities designed to help businesses operate more efficiently across increasingly complex cross-border environments.

At M-DAQ, we foster a collaborative and people-oriented culture where employees are encouraged to contribute ideas, take ownership, and grow together. Alongside a flexible hybrid work environment, employees can also look forward to team celebrations, wellness initiatives, and regional gatherings that bring colleagues together across markets.

Our employee experience and growth have also been recognised through industry and workplace accolades, including:

  • The Financial Times High-Growth Companies Asia-Pacific 2026

  • The Straits Times Singapore’s Fastest Growing Companies 2026

  • Tech in Asia Singapore’s Top Fintech Companies 2026

  • Employee Experience Awards - Best Hybrid Work Model

  • For more information, please visit: www.m-daq.com.

Responsibilities

  • Provide end to end support for clients using M-DAQs various products.

  • Monitor production systems and build monitoring scripts (Unix, Python, SQL, Lambda).

  • Assist with client onboarding and provide timely stakeholder updates.

  • Troubleshoot and manage incidents end-to-end, including root cause analysis.

  • Participate in QA/testing, designing and automating test cases (Selenium, Cucumber, Python, Postman).

  • Ensure production systems remain stable, reliable, and well-monitored.

Mandatory Qualifications

  • Proficiency in English and Mandarin (spoken and written).

  • Knowledge of Python, Java, or Unix/Bash scripting.

  • Strong customer-focused attitude with problem-solving abilities.

Preferred Qualifications (Good to Have)

  • Basic knowledge of testing frameworks such as Selenium or Cucumber.

  • Familiarity with Docker, Kubernetes, or AWS Cloud.

  • Strong analytical, troubleshooting, and collaboration skills.

Why Us?

  • Be part of a mission to create a World without Currency Borders™

  • Work alongside collaborative and diverse regional teams

  • Gain exposure to cross-border payments, FX solutions, and global fintech innovation

  • Opportunities to learn, grow, and take ownership in a fast-growing company

  • Flexible hybrid work environment with a people-oriented culture

  • Competitive remuneration package and employee benefits

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