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Periodic Review Lead

Location
Singapore, Malaysia
Department
Onboarding
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About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) and payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Its proprietary technology delivers FX clarity, certainty, and payment mobility through a single API, empowering large enterprises and SMEs to manage global trade and FX exposure with confidence.

Headquartered in Singapore with an expanding presence across ASEAN and 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions. This includes AI-enabled onboarding, compliance, and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

Our employee experience and growth have also been recognised through industry and workplace accolades, including:

  • The Financial Times High-Growth Companies Asia-Pacific 2026

  • The Straits Times Singapore’s Fastest Growing Companies 2026

  • Tech in Asia Singapore’s Top Fintech Companies 2026

  • Employee Experience Awards - Best Hybrid Work Model

For more information, please visit: www.m-daq.com.

About the Role

We are looking for a Periodic Review Lead to oversee the periodic review team.

You will be based in Singapore reporting to the Head, Onboarding and working under our entity M-DAQ Payment Solutions. To learn more about the Payments business,

visit https://www.linkedin.com/company/wallex/

Key Responsibilities:

  • Oversee the daily operations of the Periodic Review team, ensuring reviews are completed accurately and within established timelines

  • Lead, coach, and develop a team of KYC/CDD analysts to achieve operational and quality objectives.

  • Establish clear performance expectations and individual accountabilities

  • Plan, allocate, and prioritise review cases based on customer risk ratings, review due dates, complexity, and available resources.

  • Proactively identify and address operational bottlenecks to minimise backlogs and improve turnaround times.

  • Coordinate with relevant stakeholders to resolve complex or delayed reviews

  • Escalate potential financial crime concerns, policy exceptions, and significant compliance gaps to the Head of Onboarding and/or Compliance.

  • Identify opportunities to streamline review workflows, reduce manual processes, and improve operational efficiency.

  • Support regulatory inspections, internal audits, and remediation exercises where required.

  • Serve as the primary point of contact for operational matters relating to Periodic Reviews.

  • Assist with ad-hoc tasks and participate in team project when needed including other tasks as assigned by Head of Onboarding

Job Requirements:

  • At least a Bachelor’s degree

  • At least 3-5 years in a client onboarding/KYC environment with periodic review experience, ideally from Start up, Banking, non-banking financial services or other regulated industries

  • Able to link diverse information to build a full picture and spot inconsistencies

  • Good team player and able to cope well under pressure, meet deadlines and willingness to handle any ad-hoc tasks assigned

  • Good communications skills, hands on, independent and proactive

  • Dynamic thinking and highly adaptable to constantly changing environment and possess a positive working attitude

Why Us?

  • Be part of a mission to create a World without Currency Borders™

  • Work alongside collaborative and diverse regional teams

  • Gain exposure to cross-border payments, FX solutions, and global fintech innovation

  • Opportunities to learn, grow, and take ownership in a fast-growing company

  • Flexible hybrid work environment with a people-oriented culture

  • Competitive remuneration package and employee benefits

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