Client Solutions Associate
Location
Singapore
Department
Marketing
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About Us
At M-DAQ Global, we're on a mission to create a World without Currency Borders™. We are a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.
Headquartered in Singapore, our vibrant and diverse team spans six countries and territories. We foster a dynamic environment where individuals can contribute to a comprehensive suite of solutions, from advanced FX and streamlined collections to AI-driven onboarding and enhanced risk management. If you're passionate about making a tangible impact in the global financial landscape, and eager to grow within a company that's constantly innovating, M-DAQ Global offers a unique opportunity.
Join us and be part of the team powering faster, smarter cross-border payment and FX solutions for Asia and the world.
For more information, please visit: www.m-daq.com.
About the Role
We are looking for a Client Solutions Associate to join our Client Solutions Team covering Capital Markets Business client segment. This role will be based in Singapore. As part of this dynamic role, you will be the key support for all engagements with existing and prospective client relationships.
Key Responsibilities
Support the Client Solutions team across the end-to-end sales process: prospecting, proposal preparation, onboarding, and client support
Conduct market and company research to identify prospects and opportunities across financial institutions, fintechs, asset managers, trading firms, and digital asset players
Identify key stakeholders and build/maintain prospect lists and maintain accurate CRM records of sales outreach activity, responses, client interactions and meeting call reports
Assist with outreach messages, meeting coordination, briefing notes, and follow-up communications
Prepare and support sales materials, pitch decks, proposals, pipeline tracking, and sales reports
Coordinate collection of documents for AML/KYC onboarding
Work closely with internal teams (eg. client experience, product, operations) to support smooth onboarding and provide ongoing client support
Requirements
Degree in Finance, Economics, Business, Marketing, or a related field
Prior internship or 1–2 years of relevant front-office experience in financial services, fintech, crypto, consulting, sales preferred
Strong interest in FX & Payments, fintech, and digital assets/crypto
Strong analytical, organizational, and time management skills
Detail-oriented, resourceful, and proactive self-starter
Excellent written and verbal communication skills in English
Proficient in MS Office, especially Excel and PowerPoint
Familiarity with LinkedIn, CRM systems (e.g., HubSpot), and structured documentation processes/systems
Understanding of forex markets and digital asset market structure will be an advantage
Why Us?
Make a positive impact to the world’s economy by creating a World without Currency Borders™
Team Innovation Mindset, People-Oriented
Challenging environment, offering great opportunities to learn and grow
Creative and Innovative Workplace
We offer competitive remuneration, including employee stock options and employee benefits
