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Client Solutions Associate

Location
Singapore
Department
Marketing
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About Us

At M-DAQ Global, we're on a mission to create a World without Currency Borders™. We are a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.


Headquartered in Singapore, our vibrant and diverse team spans six countries and territories. We foster a dynamic environment where individuals can contribute to a comprehensive suite of solutions, from advanced FX and streamlined collections to AI-driven onboarding and enhanced risk management. If you're passionate about making a tangible impact in the global financial landscape, and eager to grow within a company that's constantly innovating, M-DAQ Global offers a unique opportunity.


Join us and be part of the team powering faster, smarter cross-border payment and FX solutions for Asia and the world.


For more information, please visit: www.m-daq.com.

About the Role

We are looking for a Client Solutions Associate to join our Client Solutions Team covering Capital Markets Business client segment. This role will be based in Singapore. As part of this dynamic role, you will be the key support for all engagements with existing and prospective client relationships.

Key Responsibilities

  • Support the Client Solutions team across the end-to-end sales process: prospecting, proposal preparation, onboarding, and client support

  • Conduct market and company research to identify prospects and opportunities across financial institutions, fintechs, asset managers, trading firms, and digital asset players

  • Identify key stakeholders and build/maintain prospect lists and maintain accurate CRM records of sales outreach activity, responses, client interactions and meeting call reports

  • Assist with outreach messages, meeting coordination, briefing notes, and follow-up communications

  • Prepare and support sales materials, pitch decks, proposals, pipeline tracking, and sales reports

  • Coordinate collection of documents for AML/KYC onboarding

  • Work closely with internal teams (eg. client experience, product, operations) to support smooth onboarding and provide ongoing client support

Requirements

  • Degree in Finance, Economics, Business, Marketing, or a related field

  • Prior internship or 1–2 years of relevant front-office experience in financial services, fintech, crypto, consulting, sales preferred

  • Strong interest in FX & Payments, fintech, and digital assets/crypto

  • Strong analytical, organizational, and time management skills

  • Detail-oriented, resourceful, and proactive self-starter

  • Excellent written and verbal communication skills in English

  • Proficient in MS Office, especially Excel and PowerPoint

  • Familiarity with LinkedIn, CRM systems (e.g., HubSpot), and structured documentation processes/systems

  • Understanding of forex markets and digital asset market structure will be an advantage

Why Us?

  • Make a positive impact to the world’s economy by creating a World without Currency Borders™

  • Team Innovation Mindset, People-Oriented

  • Challenging environment, offering great opportunities to learn and grow

  • Creative and Innovative Workplace

  • We offer competitive remuneration, including employee stock options and employee benefits

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