IT Manager, M-DAQ

About M-DAQ Pte. Ltd. 

M-DAQ builds over-the-top (OTT) applications to facilitate cross-border business for various industries. These include securities markets, e-Commerce platforms and payment solutions providers. M-DAQ achieves this through our proprietary technology, together with the remittance license awarded by the Monetary Authority of Singapore. M-DAQ was awarded “Best Tech Company To Work For 2019” by Singapore Computer Society (SCS). 

M-DAQ is a high-growth FinTech start-up that focuses on proprietary best-in-class corporate FX solutions across Asia. We have to date processed over $10 billion in FX transactions and generated hundreds of millions of dollars in revenue for our partners and savings for their end-customers. Having recently concluded our Series D financing round, we have exciting plans to leverage our FX expertise in even more verticals. 

Why Us? 

• Have a positive impact to the world’s economy by creating a World without Currency Borders^TM
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace

Key Responsibilities:  

• Develop and maintain technical and commercial awareness of the capabilities and use of the company’s products and solutions and their benefit to our clients. IT planning and procurement,
• Coordinate with equipment vendors and 3rd part suppliers
• Provide users with hardware/software support including network, Server and PC troubleshooting.
• Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The infrastructure covers office equipment like personal computers, network, servers, printers.
• Manages, administers and provides support for network infrastructure and network/firewall/VPN change requests.
• Manages IT infrastructure related projects and services.
• Overall responsible for, procure and maintain inventory of the necessary hardware
• Escalation point for IT operations matters, pertaining to system, network and voice services
• Manage network capacity and email administration such as creating/maintaining user ids and email addresses.
• Responsible for the stable operation of the in-house computer software systems and network connections.

Selection Criteria:  

• Degree in BSc or BEng in Computer Science/Infocommunication/Internetworking or related disciplines
• At least 5 year(s) of relevant experience in network & Internet services, computer & mobile devices and information system
• In-depth hands-on experience in configuring and troubleshooting CISCO routers and switches network equipment as well as FortiGate firewall and its implement in corporate as well as hosting networks.
• Linux, Mac and Windows Admin skills.
• Good knowledge in managing and configuring virtualization environment, KVM, Hyper-V, Vmware.
• Admin experience in Office365, LDAP, Active Directory
• Experience with opensource monitoring tools
• Good communication skills
• Teamworking skills
• Excellent troubleshooting, problem-solving and analytical skills.
• Related certification like CCNP or CCIE will be big plus.

What We Offer: 

M-DAQ offers competitive remuneration including employee stock options and employee benefits. 

Please send your CV in confidence to
hr.tech@m-daq.com.