Associate Site Reliability Engineer



Key Responsibilities

  • Perform Applications support and monitoring using available tools and media
  • Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the monitoring framework
  • Be actively involved in Clients’ Onboarding activities and manage Clients’ relationship after they cut live to Production
  • Troubleshoot incidents, providing enough in-depth details which would assist developers to quickly zoom into codes to identify any bugs
  • Manage incidents following internal incident management process and procedures till they are resolved
  • Ensure incidents are logged and root cause analysis updated and concerned parties are advised
  • Involved in Problem Management
  • Ensure timely email responses and stake holders updates
  • Participate in depth QA/Testing of the application at the end of a Sprint
  • Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios for exhaustive testing against new applications or new functionalities
  • Code Test Cases using Selenium, Cucumber, Scripts and Postman

Desired Skill Set and Attributes

  • Degree in Computer Science / Info Technology
  • Candidates with no prior experience are welcome
  • Ability to code in Java, Python and Unix/Bash
  • Ability to code in Selenium would be an advantage
  • Some knowledge on AWS platform/tools would be an advantage
  • Some knowledge on FX, Payment and E-Commerce business knowledge would be an advantage
  • Equipped with analytical and problem-solving skills
  • Able to learn new functionalities and new systems quickly and present testing permutations for Test Cases and Test Scenarios
  • Desired but not a must to have knowledge of FIX Protocol
  • Results-driven and customer-oriented
  • Prior experience in managing clients from China and Japan will be advantageous
  • Proficient in spoken and written Simplified Chinese
  • Ability to speak/write Japanese will be advantageous
  • Team player, resourceful, independent and a good communicator
  • May require some shift work and weekend standby


What We Offer:

M-DAQ offers competitive remuneration including employee stock options and employee benefits. In 2019, M-DAQ was recognised as the Best Tech Company To Work For.

Please send your latest resume to with your availability, current and expected remuneration.



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